General Rules:
1. The Hirer has checked the vehicle, the tools/jacks/spare wheel and interior and agrees to return same.
2. The Hirer is liable for the full repair of damage if
a) vehicle has been driven by someone else without Alvis Auto Rentals Ltd permission
b) if vehicle has been used to tow any vehicle or trolley
c) if vehicle has been used for illegal purpose or carriage of any goods
d) if driver was under the influence of drugs or alcohol
e) if driven on any non- asphalt roads
f) if the violation of road traffic safety rules are committed intentionally.
Insurance does not cover:
a) Drivers injuries or death,
b) Fire and theft
3. Failure to notify the management of any incident of damage or accident at the same time and prior to moving the vehicle from the scene of the incident will invalidate your insurance cover. Accidents and damages have to also be reported to the police.
4. In case of any damages Alvis Auto Rentals Ltd has right to deduct from the credit card of the Hirer or the payer the maximum amount of the excess or for the parts of the vehicle not covered by the general insurance to cover damages sustained to the vehicle.
5. The renter and the driver have to be in possession of a valid driving license
The driver has to show a valid ID card or passport at time of pick up.
6. Age Restrictions
a) Minimum age in Cyprus is 21 and the driver has to be in possession of a valid driving license for at least 3 years. Maximum age in Cyprus is 75.
b) An extra fee of EUR 6.00 per day applies for drivers between 21 and 25 years of age, and 71 and 75 years age.
7. Reservation, Cancelation and Extension of Rental
Cars are booked by group type, preferences are subject to availability at the time of rental.
Confirmations of booking will be sent via e-mail within 24-hours after the booking request.
All cancelations must be received within 48 hours of the date of car hire is due to start. After this point a day’s rental will be charged.
Car hire extension is a subject of availability. If the Customer wish to extend the rental beyond the agreed date of termination, it is important that Alvis Car Rentals Ltd office is informed immediately so that insurance coverage can be extended. Extensions are always subject of availability and prior bookings.
Returns earlier than the initial agreement are non-refundable.
8. Conditions of Payment
We accept all credit cards from internationally recognized credit card companies - such as American Express, Diners Club, Eurocard/Mastercard, Visa, JCB, Discover Card. Cash and *Bank transfers are also accepted. (*In case of bank transfers, the transfer must be done prior)
Fee for payment by credit card charged 3 % of the total contract.
An advance charge approval is obtained for the chosen means of payment for security. The exact deposit is determined on collection since the amount depends on vehicle type.
Full payment transaction to be completed at the time of vehicle collection. *(except bank transfers, which must be done prior)
9. Rates included:
TPI: Third Party Insurance with Excess:
Euro 800.00 for groups A1, A2.
Euro 1000.00 for groups B1, B2.
Euro 1500.00 for groups C, D, E.
Euro 3000.00 for groups F1, F2.
Euro 4000.00 for groups G1, G2.
-VAT and taxes
-Unlimited mileage
-Change of car in case of mechanical breakdown
-24-hour technical support
10. Rates excluded:
-CDW: Collision Damage Waiver (optional) Covers all damages except, tires, windows and engine.
Surcharge of Euro 12.00 per day for Groups A1, A2.
Surcharge of Euro 15.00 per day for Groups B1, B2, C, D, E.
Surcharge of Euro 30.00 per day for Groups F1, F2, G1, G2.
-EDW: (optional) Covers damages on Tires, windows and engine
Surcharge of Euro 5.00 per day for Groups A1, A2.
Surcharge of Euro 10.00 per day for Groups B1, B2, C, D, E.
Surcharge of Euro 15.00 per day for Groups F1, F2, G1, G2.
Baby Seat (0-13 kg/Group 0+) Euro 3.00 per day
Child Seat (0-10 kg, 9-18kg/Group 0/1) Euro 3.00 per day
Booster Seat (15-36 kg/Group 2/3) Euro 3.00 per day
Navigation System available per request for Euro 28.00 per rental
In case of loss or damage, the Customer will be charged the full amount of the cost of the device.
11. Minimum rental period is 48 hours.
For one day rentals, the price will be equal to 75% of the sum charged for two days.
12. Delivery & Collection:
Free delivery and collection within Limassol’s boarders. To and from Paphos and Larnaca airports, additional amount of Euro 30.00 each way is charged.
13. Cross border Rentals & Territorial Restrictions
Cross border rentals are not allowed. According to the Insurance company Law in Cyprus, cars taken to the Turkish occupied area, are not covered by any insurance company. Alvis Car Rentals Ltd cannot offer you any support there in case of any accident or damage. Alvis Car Rentals Ltd has the right to claim from the Customer any amount to cover the whole damage caused in the Northern – Occupied area of Cyprus.
14. Returning the car:
The car should be returned to the agreed location and agreed time. If the customer fail’s to return the car on time, he will be charged for the delay accordingly.For any obvious contamination of upholstery, Alvis Car Rentals Ltd will charge Euro 100.00Smoking in the car is prohibited otherwise Alvis Car Rentals Ltd will charge Euro 100.00 Loss of the car key will be charged Euro 100.00 by Alvis Car Rentals Ltd.
15. Traffic Fines:
Traffic Fines are the responsibility of the Hirer/Payer and must be paid in the full before the end of the rental period. In the case of unpaid fines, Alvis Car Auto Rentals will deduct the amount from the card of Hirer/Payer Full amount plus service charge of Euro 25.00